PENGARUH KECERDASAN EMOSIONAL DAN KECERDASAN DIGITAL YANG DI MODERASI ERA TRANSFORMASI DIGITAL TERHADAP KINERJA KARYAWAN CV. DWI SUKSES PANGKALAN BUN

Hendra Cipta

Sari


This study aims to analyze the effect of emotional intelligence and digital intelligence on employee performance at CV. Dwi Sukses, as well as examine the moderating role of digital transformation. A quantitative causal approach was used, involving 50 permanent employees as the sample (census technique). Data were collected through questionnaires and analyzed using multiple linear regression and moderation tests with SPSS. The results show that partially, emotional intelligence has a significant effect on performance, while digital intelligence does not. However, simultaneously, both variables have a significant effect (sig. 0.000) with an Adjusted R² of 70.6%, meaning that 70.6% of the variance in performance is explained by emotional and digital intelligence, while the remaining 29.4% is explained by other factors. The moderation test proves that digital transformation significantly strengthens the effect of both variables on performance. This study emphasizes the importance of enhancing emotional intelligence to support performance, as well as the need for appropriate digital training strategies to optimize technology utilization

Kata Kunci


Emotional Intelligence, Digital Intelligence, Digital Transformation, Employee Performance

Teks Lengkap:

PDF

Referensi


Choirinisa, R., & Ikhwan, K. (2023). Pengaruh kecerdasan emosional dan kecerdasan digital terhadap efektivitas kerja karyawan di era digitalisasi. Jurnal Manajemen dan Bisnis Digital, 2(1), 45–58.

Darmawan, D., & Aliya, S. (2022). Pengaruh transformasi digital sebagai variabel moderasi dalam hubungan antara kompetensi SDM dan kinerja karyawan. Jurnal Manajemen dan Strategi Bisnis, 7(2), 112–125.

DQ Institute. (2019). 2019 DQ global standards report: Common framework for digital literacy, skills and readiness. DQ Institute. www.dqinstitute.org

Elviana, E., & Sudiana, S. (2023). Pengaruh kecerdasan emosional dan digital skills terhadap kesiapan kerja mahasiswa. Jurnal Ilmiah Manajemen dan Bisnis, 8(2), 230–242.

Goleman, D. (2015). Emotional intelligence: Kecerdasan emosional (Terjemahan). PT Gramedia Pustaka Utama.

Iskandar, dkk. (2020). Transformasi digital dalam organisasi. Andi Offset.

Malau, R., dkk. (2025). Literasi digital dan kinerja karyawan: Studi empiris pada industri jasa penyewaan. Journal of Digital Transformation and Human Capital, 4(1), 55–68.

Metris, & Priambodo. (2023). Literasi digital dan kinerja pegawai: Peran mediasi perilaku kerja inovatif. Jurnal Riset Manajemen, 10(1), 12–25.

Mujtahidin, Zulkifli, & Hudaeri. (2025). Penguasaan literasi digital, pemanfaatan artificial intelligence (AI), dan kinerja karyawan di industri ekonomi digital. Journal of Economic and Digital Business, 3(1), 88–102.

Park, Y. (2016). 8 digital life skills all children need—and a plan for teaching them. World Economic Forum.

Pradana, dkk. (2020). Digital intelligence and work productivity: A study in Indonesian startups. International Journal of Digital Business Management, 4(2), 110–125.

Pratama, & Suhaeni. (2017). Pengaruh kecerdasan emosional terhadap kinerja karyawan pada UMKM. Jurnal Studi Manajemen, 11(2), 145–160.

Rauf, A., Dorawati, & Hardianti. (2019). Pengaruh kecerdasan emosional terhadap kinerja karyawan PT Semen Tonasa. Jurnal Profit: Kajian Ekonomi dan Perbankan, 3(1), 22–35.

Salovey, P., & Mayer, J. D. (2000). Emotional intelligence: Key readings on the Mayer and Salovey model. National Professional Resources.

Sugiyono. (2019). Metode penelitian kuantitatif, kualitatif, dan R&D. Alfabeta