PENGARUH LINGKUNGAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PADA KARYAWAN HOTEL ALIBABA PANGKALAN BUN

Bakhtiar HM, Winarti Setyorini, Sulai Sulai

Sari


Pangkalan Bun City is one of the tourist destinations in Indonesia because it has a variety of attractions, including Tanjung Puting, Kuning Palace, Mangkubumi Palace, Astana Alnursari Palace, Bugam Raya. All of these are tourist attractions that make foreign tourists and foreign tourists always interested in visiting Pangkalan Bun and can increase local revenue (PAD). While the formulation of the problem in this study is how the influence of the work environment (X) on organizational citizenship behavior (Y) on employees of Hotel Alibaba Pangkalan Bun.
The purpose of this study was to determine how the influence of the work environment on organizational citizenship behavior on employees of Hotel Alibaba Pangkalan Bun. The object of this research is the employees of Alibaba Pangkalan Bun Hotel on Jalan Pangeran Antasari, No. 2, Baru Village, South Arut District, West Kotawaringin Regency Pangkalan Bun, Central Kalimantan. Tel. (0532) 23839. In this study, the authors set 2 (two) variables to be studied, namely the Work Environment (X) on Organizational Citizenship Behavior (Y).
The resulting regression equation: Y = 4.004 + 0.661X, and the value of the coefficient of determination (R2) is 0.903. In other words, this shows that the large percentage of OCB variations that can be explained by the variation of the independent variable, namely the work environment is 90.3% while the remaining 9.7% is explained by other variables outside the research variables. The tcount value for the work environment variable is 24.250, with a significance value of 0.000, meanwhile with a significance limit of 0.05 and a positive regression coefficient direction, the ttable value is 1.99773. By comparing the two t values obtained, it can be seen that tcount > ttable, so the decision to reject H0 can be taken. From these results, it can be concluded that the work environment variable has a significant influence on OCB.
The conclusion is that the work environment has a positive and significant effect on Organizational Citizenship Behavior on Alibaba Pangkalan Bun Hotel Employees. Which means that the work environment is a factor that influences the emergence of Organizational Citizenship Behavior

Kata Kunci


Work Environment, Organizational Citizenship Behavior

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Referensi


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